Pretty good

It's alright, and quite affordable.

It's okay. Waited an hour for luggage and rescheduled the pickup time smoothly by phone. Waited half an hour for the rental company's shuttle bus at the airport.

NEVER RECEIVED MY AGREEMENT - I asked several times, this is unacceptable! I was promised by the person at the counter that agreement will be sent next day! never was! I am still waiting, for the invoice as well.

Counter staff were friendly and helpful, but I was not made aware of the a weakness in the model (Honda Jazz) - yellow tyre pressure light coming on, which was a worry, as I had no handbook. The car drove beautifully throughout. Maps (as well as the aforementioned handbook) might have been provided. The 2000 Euros (security) asked for at check-in was a shock. I am still awaiting the refund (I was told to wait at least fifteen days). I left my sunglasses in the car, and e-mailed to ask whether I could get them sent to me (with me paying the postage) a week ago , but no reply so far.

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer