Overall, the service was quite satisfactory, but the €58 late fee after 10 PM felt a bit steep.

Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.

The process was quite fast, and the return was very smooth. Very good overall, although I booked a BMW or a Mercedes, but got a Volvo V60. I thought it was an S60 and agreed, but it turned out to be a V60. Although the car is quite long, it was still cramped for two adults and one child in the back seat. However, the car's features are really powerful, so I didn't pursue it further.

The service was good. Under a strong recommendation from the counter staff and considering the heavy snow, I bought full insurance. However, they upgraded the car model, so overall, it was quite affordable and reassuring.