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Live chat Email us Service Code: 6490634126
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Reviewed: Wed, Oct 14, 2015
About Europcar: 4.0 /10
There was a bit of a wait in line, and then we encountered some issues during pickup. After getting the car, we found more damage than what was listed, so we went back to amend the report. Fortunately, the front desk was cooperative and marked the damage on the list and signed to confirm.
About QEEQ: 8.0 /10

Relevant Reviews on Europcar in United Kingdom

Mona Lou(ie)

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Reviewed: Sat, Oct 26, 2024
About Europcar: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Jo Bessie

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Reviewed: Sat, Oct 12, 2024
About Europcar: 10.0 /10
Good service.
About QEEQ: 10.0 /10

Rosemary Godwin

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Reviewed: Thu, Aug 15, 2024
About Europcar: 10.0 /10
It was a very pleasant car rental experience. Quick pickup, quick return, and a new car.
About QEEQ: 10.0 /10

Candice Newman

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Reviewed: Fri, Dec 28, 2018
About Europcar: 2.0 /10
Waited nearly an hour at Heathrow Airport due to the crowd; I got a manual car which I don't think matches the model I paid for.

Robbie

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Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Aug 3, 2019
“Great Except for Europcar Counter Staff”
About Europcar: 6.3 /10
Staff seemed to treat us horribly because we used this service. I had paid for full coverage through EasyRentCars but then they were trying to sell more insurance and made a big thing that I would need to cover costs and have a legal battle with EasyRentCars to get the coverage. I rented an SUV and they said they had a Seat SUV, but made us wait a long time to sort the booking and then turned up with a Vauxhall van with no explanation. Then they made excuses that they are free to replace the SUV with a van, the original lady went on a break and upon returning was surprised to see us there still (with our 5 month old baby). When I enquired about the original SUV she made the excuse that it was suddenly off to service. They really treated us horribly.
About QEEQ: 10.0 /10

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