Bit slow getting car but accepted because of staff member being trained

The car was in great condition and the service was good. Self-service return was very convenient. Picked up the car from Brisbane Airport, but the pickup location was not within the airport. There was a free shuttle bus, but the order didn’t specify the shuttle bus location. It took some effort to figure it out; hopefully, this will be marked in the future.

Very helpful at the desk .. although the insurance we bought online was explained as a waste of time . Won’t do that again .

My husband did the booking ..

The booking staff was so friendly and helpful. The whole process was very fast and well-run.

I like all of the chooses of cars available.

Poor car condition, lots damage on the car, also very dirty inside the car. Rent with East coast few times with no problem, but this time the poor car condition definitely won't use them next time.