The service at Alamo was terrible. They immediately tried to sell me additional services. When I declined their suggestions, they deliberately wasted time and were very inefficient. Renting a RAV4 was not cheap (compared to a Grand Cherokee), but they didn't have that car. I could only choose between an older model Small Cherokee and an outdated KIA. Very disappointing!
The vehicle was good. I booked a Hyundai Santa Fe but received a comparable Chevrolet with less than 4000 miles on it. The Alamo in New York is not very large, just a single counter. You can pick up the car by yourself. The staff might try to upsell a bit but it's not very forceful. Overall, the impression was good.
Superb location, service and vehicle. Faultless service and a really excellent experience.
About QEEQ:10.0/10
Excellent value and support.
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