Changing reservations is hassle-free

Very satisfied. When picking up the car, the salesperson recommended a scratch insurance for five dollars a day. We bought this insurance and the return process was very smooth. Simply scanned a code to complete the return.

Using a self-service machine to print the pick-up slip is convenient and fast with no queues.

Getting the car through a self-service machine was very quick. During the trip, the car prompted for an oil change, and we easily swapped it for another one at a different location. Alamo staff were very nice and the process was quick. When returning the car, the staff just asked if everything was okay. After confirming, we left the keys and received the bill, which was very fast. Highly commendable.

The car had 30,000 kilometers on it and was in good condition. The gentleman at the counter was very friendly and returning the car was very convenient.