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Reviewed: Thu, Apr 28, 2016
About Budget: 4.0 /10
When we arrived at the store, there were no cars available in the group we had booked. Without asking, they upgraded us to a different model that was in a higher category, and the price doubled. After negotiating, they finally compromised, and we had to choose a model that cost twice as much. They said it was the cheapest model they had available, and there were no other options. Our original estimated cost was $300, but it ended up being over $540. If we hadn't negotiated, the quote they initially gave us was $750, which was really frustrating.

Relevant Reviews on Budget Seattle Tacoma International A

Glenn Morse

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Reviewed: Tue, Sep 3, 2024
About Budget: 2.0 /10
Stay away from Tacoma Airport! It will be a frustrating experience! Long wait times for paperwork and car pickup. I've never encountered such hassle at an airport in the U.S. It takes at least an hour and a half to get a car! Terrible service.

Will Harper

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Reviewed: Wed, Jun 10, 2020
About Budget: 10.0 /10
Excellent
About QEEQ: 10.0 /10

Eugene Priestley

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Reviewed: Sun, Jul 15, 2018
About Budget: 6.0 /10
The attitude was average, they kept trying to get me to upgrade the car. I suspect the car I reserved wasn’t available. In contrast, big companies like Enterprise would directly upgrade the customer.

Gabrielle Tuttle

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Reviewed: Tue, Oct 3, 2017
About Budget: 10.0 /10
The vehicle was relatively new, pick-up and drop-off procedures were simple, and the staff was friendly.
About QEEQ: 10.0 /10

Hubery Silas

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Reviewed: Sun, Jun 4, 2017
About Budget: 8.0 /10
The attitude was acceptable, but they didn’t provide the car model I needed and even asked for an upgrade fee. I was too lazy to argue, otherwise, I would have pushed back. I won't use them again in the future.

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