Very satisfied, easy and fast pickup and drop-off.

Waited long time at pick up Wasted time going to terminal desk as per instructions Then had to wait for a car to become available Car was smaller than expected but comfy and cheap on fuel

Saved lots $ with Qeeq which was great. Couldn't do online check in which was frustrating

The car model was not the Toyota Corolla we initially requested, and the trunk could hardly fit suitcases over 28 inches.

There is a car rental counter right at the airport exit. You only need to provide your name to process the car pickup. The staff at the rental company are friendly. After filling out the necessary forms and providing the required information, you will receive the keys. The car can be picked up at a nearby parking lot with staff assistance. Returning the car at a different location was also smooth.

My 3 stars for value were because it turns out I could have rented an equivalent car for $25/day at a different car hire firm but was charged $41/day at Budget. Obviously that affects my rating for “Overall Value”. Otherwise it was an excellent car hire.

Excellent website.