The staff we wonderful to deal with, however the service as a whole was pretty average.

Picked up the car in the evening, hardly any queue, we were the second to last customer of the day.

Satisfied.

First time using a Chinese car rental company in New Zealand, felt very close to home. All the staff were very friendly, and both picking up and returning the car went smoothly. It was a very pleasant experience.

They gave us a different car than stated in the reservation. It was falling apart from the get go (badly beat up and the wheel covers were affixed with plastic strips) and it smelled inside. We didn't realize we had made a few paint scruffs on the front bumper and they charged us 840 dollars essentially claiming they would have to change the front part, though no bumps had been made. Absolute fraudsters.