I think they perform damage assessments on almost all cars that have full insurance coverage! Our car had no scratches the entire trip, but they insisted there was paint damage that needed assessment! I think this might be related to us having bought the super full insurance! I hope the car rental company investigates this thoroughly!

The company is located outside the airport, but they provide a shuttle service, which is very convenient. I prefer this to the ones inside the airport as you don't have to walk back to the airport after returning the car.

1. Spacious 2. Not a saving fuel Car but it is expected 3. Easy to manage

Smooth and Customer oriented. And most of all i can Find cheaper spacious Car for five of us

It makes customer extremely uncomfortable when your staff conducted forensic check on the returning car for almost 15 min. It does not work that way in the car rent industry.

The car was well scratched and dented. The front passenger seat did not slide far enough back - only halfway. All documentation (handbook, warning notices etc) written in Japanese, not English. Proprietor not interested in our comments on return of the vehicle.