When we arrived they offered us a different vehicle than the special order Jeep we requested.

Couldn't rent the desired car, but the service was decent. Not sure when the $500 deposit will be refunded.

The location is close to our hotel, and the car is very new.

Overall, Routes gave us a good service. We arrived an hour early for the pick up time but they were able to pick us up at the airport. The car was a little dirty but it did not ruin the experience for us.

It is a good deal. Having an good insurance coverage that came along with the rental is a big relief. We did not have to worry of additional fees on top of the vehicule rental.

空港から遠く、スタッフの方も少ないので混雑時は1時間程余裕を見ておいた方が安心です。

The car was booked and paid for prior to the pick up. When I got there they had no record of the booking in their system. The service lady resolved the discrepancy satisfactorily. This was the second time in 3 months I used Routes and I used it the second time because of very good experience the first time and I would use them again.