Routes = une grosse arnaque sur l’assurance. Fuyez les !!!
Reply by Qeeq: We are very sorry for your unhappy experience. Would you please let us know what is the matter about the insurance so that we can provide you a better service next time?
Had a great experience with Routes car rental. Car exceeded my expectations and was clean and new. Pick up was a little slow but to be fair a shuttle full of customers arrived at the same time. Agent did not try to pressure or "scam" me into buying any extra insurance, toll pass or gas. Car return was super easy and fast. Shuttle to and from Routes was also fast and efficient. I would use this car rental co. again and would recommend it to anyone.
Wait 75 min. at airport no transportation , cost me $20 dollard with a other compagnie , the clerk at routes couldn't find my reservation take him 30 min. to notice it was already pre paid , the car had 2 glass of hard liquor and a old pair of socks in the back , good thing about it we had a 2019 new Durango, the drop off was good , but I just wish now I would have my deposit back?
The worst experience ever!
the car was dirty, smelly from cigarettes, and the fuel wasn't on full (half way to the other bar),
When i returned the car, the young guy that was checking me out was rude ( I think his name is Edward- not sure).
.I'm renting cars for years, all over the world, and never had this experience.
I wrote them an email about it (1st time I ever send an email about this kind of situation).
I really hope that they will find a way to compensate me.
Brand new vehicle, very reasonable price. Less than 10 minutes of arrival we were on our way. Excellent service, extremely caring staff, pleasant, knowledgeable, and helpful. I will be recommending to everybody I know!
About QEEQ:10.0/10
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FUYEZ Qeeq et son partenaire Routes!
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