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Search for ACE Car Rentals in Toronto

NOT ACE AT ALL

Reviewed: Sat, Nov 25, 2023
About ACE: 4.0 /10
The car itself was fine, but the overall experience was poor. Pick up did not go well having to wait 20+ minutes for the airport shuttle, then a further hour or so sorting out all the paperwork. This included being told I had to pay extra for 'their insurance' having already upgraded insurance on the original booking. When I booked the car it was good value for money but with this 'extra insurance' that they insisted I purchased it was comparable with other more reputable brands. To be honest, I was fearing the worst dropping the car back. There were several stressed customers there not happy about the insurance 'extras' and/or the time it was taking (reflecting my own experience). However, drop off was relatively straightforward although I was kept waiting about 20 minutes for the shuttle to return me to the airport. All in all, not a good experience and I will be careful to check reviews / use a more reputable company in the future.
About QEEQ: 8.0 /10
ACE has a lot of bad reviews and would query whether QEEQ want to continue promoting them...
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Toyota Corolla image
ACE
Toronto Pearson Airport(YYZ)
Toronto
Canada
Compact | Toyota Corolla or similar

Relevant Reviews on ACE in Canada

c.stone

View more >
Economy | Kia Rio or similar
ACE
Winnipeg Airport(YWG)
Winnipeg
Canada
Reviewed: Wed, Sep 25, 2024
“Great”
About ACE: 10.0 /10
Would use again
About QEEQ: 10.0 /10
Great price

O.Thompson

View more >
Small SUV | Nissan Rogue or similar
ACE
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Wed, Feb 28, 2024
About ACE: 9.0 /10
They need a much better system for pickups. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. You call; they say someone is on their way. You wait. It is only a 5-minute drive.
About QEEQ: 10.0 /10

Jefee Jackson

View more >
Full Size Van | Dodge Grand Caravan or similar
ACE
Billy Bishop Toronto City Centre Airport(YTZ)
Toronto
Canada
Reviewed: Sat, Sep 7, 2019
“Great experience”
About ACE: 10.0 /10
Car exceeded my needs
About QEEQ: 10.0 /10

David B.

View more >
Medium SUV | Toyota RAV4 or similar
ACE
Toronto Pearson Airport(YYZ)
Toronto
Canada
Reviewed: Sat, Mar 2, 2019
“Ace are Liars”
About ACE: 4.3 /10
They were terrible. I reserved an Toyota RAV4 for the snow storm coming to Toronto. When I got there they said they had no SUV’s even though there was one sitting in their driveway. “That’s for someone else”, they said. Garbage.

B.Burke

View more >
Mini Van | Dodge Grand Caravan or similar
ACE
Moncton
Canada
Reviewed: Sat, Jul 28, 2018
“Good”
About ACE: 8.4 /10
Dislike: Was rented as pick up and drop off at airport. Drop off was quick but had to go to other location for pick up

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