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Live chat Email us Service Code: 3992287218
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Search for SURPRICE RENT A CAR Car Rentals in Kutaisi

Scary driving experience with a car this unsafe

Reviewed: Wed, Nov 1, 2023
About SURPRICE RENT A CAR: 4.0 /10
The car I had was absolutely terrible, it had 275k kilometres on it and was in a very poor condition. The brakes were extremely poor and the lights were a safety hazard. Things kept falling off in the car and I got the check engine light twice where the car would lose power. The car was a safety hazard and I would never book through this company again. Very rude staff who was inspecting the car upon handover, the person I was dealing with mainly was fine, but the person inspecting the car didn't have the decency to speak. I was looking forward to driving a safe Mercedes and what I got instead was an old beaten up dented vehicle which kept me stressed throughout the entire trip about when a new error might come up. Don't always go for a lesser known company just because it's cheaper.
About QEEQ: 8.0 /10
You need to have suppliers who maintain a standard on their vehicles, this car was a safety hazard and not worthy of being driven on the roads.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. Thank you for your feedback. We look forward to serving you better next time.
Full Size Van | Mercedes-Benz Vito or similar

Relevant Reviews on SURPRICE RENT A CAR in Georgia

Marjorie Nelly

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Reviewed: Fri, Nov 1, 2024
About SURPRICE RENT A CAR: 2.0 /10
Extremely dissatisfied due to the rental company's negligence, which caused the border crossing documents to become invalid, resulting in the vehicle being detained at customs. There was no compensation afterward, and the issue was not resolved by the rental platform. Very disappointing.

Douglas Bunyan

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Reviewed: Fri, Oct 18, 2024
About SURPRICE RENT A CAR: 10.0 /10
The car was picked up around noon, and there was a slight wait. The staff were diligent and responsible, and they helped upgrade the car model. Overall, the car was relatively clean, but in the following days, the speedometer kept flashing 'Brake,' which was a bit unsettling. The rental company actively communicated to address the issue. Returned the car at the scheduled time, and since it was Sunday evening, there was a brief wait for the staff to arrive. They conducted a thorough inspection of the vehicle. Also, I recommend using a local navigation tool, as Google Maps doesn't provide speed limit warnings, which led to a speeding fine.
About QEEQ: 10.0 /10

Sabina Sinclair

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Reviewed: Mon, Jul 29, 2024
About SURPRICE RENT A CAR: 10.0 /10
Very satisfied. The attitude was great and they patiently explained how to use the car's facilities. The car condition was good. I rented a Fit but got a Prius hybrid, which is very fuel-efficient.
About QEEQ: 10.0 /10

Maxine Commons

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Reviewed: Wed, Jun 26, 2024
About SURPRICE RENT A CAR: 8.0 /10
It's okay.
About QEEQ: 8.0 /10

Sandy Madge

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Reviewed: Mon, Apr 1, 2019
About SURPRICE RENT A CAR: 8.0 /10
There is no dedicated counter, the car was delivered to the parking lot. The staff had a good attitude.

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