Excellent service! Highly recommended. 5 star bcoz it's reliable!
Esther King
Georgia
Reviewed: Sun, May 31, 2020
About SURPRICE RENT A CAR:10.0/10
We booked a small car Honda Fit for our trip but Surprice Car company gave us a surprise with a bigger car Toyota RAV4. We are so glad because we drove up mountains of Mestia Svaneti and everything went so good. The condition of the car was perfect, clean and comfortable. They provided extra booster seat for my daughter. She was so happy to sit on it. Staffs provided an excellent service. Good communication in English. The staff picked up the car from our home. We are so thankful and happy as we got to enjoy our family trip wonderfully without any worries. Definitely anyone who wants to rent a car with complete insurance coverage. This is the most reliable car rental company. 5 star service! Highly recommended to anyone visiting Georgia.
About QEEQ:10.0/10
Booking was good and smooth. Staffs were very considerate. Sent me emails to check on our flight details.
The airport pickup was punctual, and they confirmed the return one day in advance via WhatsApp. I had seen comments saying you need to wash the car before returning, but I asked the staff and they said it wasn't necessary, with no additional charges. The deposit was refunded quickly, the very next day. Originally booked a PRIUS, thinking it would be more reliable and a hybrid, but they actually provided a Scion. It had some minor modifications and looked quite stylish. However, due to historical fuel issues, the car had some small problems—the non-power steering made driving a bit tiring. Still, it was a unique experience.
Very satisfied. The attitude was great and they patiently explained how to use the car's facilities. The car condition was good. I rented a Fit but got a Prius hybrid, which is very fuel-efficient.
The service was excellent. Due to a mistake by QEEQ and myself, we didn't complete the Armenian border crossing procedures in advance. QEEQ didn't make any note about it either, so we had to inform the rental company ourselves. Fortunately, the rental company worked hard the next morning and completed the paperwork in half a day, allowing us to cross the border and enter Armenia smoothly.
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Excellent service! Highly recommended. 5 star bcoz it's reliable!
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