The car hire desk was really easy to locate. It didn’t take long to be served and everything was clearly explained. The car was clean and fairly new and everything went smoothly. A staff member was in the car park waiting to meet us when we returned the car.
The car rental company did a good job overall, but they were dishonest. They initially gave me a very small car that couldn't fit my luggage. I requested a larger vehicle, but they lied and said there were none available. However, after QEEQ customer service intervened, they provided me with a car that met my needs.
Excellent experience for my first car rental. They even upgraded the vehicle for free with no upselling or hidden costs. The process of exchanging the car was straightforward without any unnecessary hassle. Highly recommend this company.
It would be much professional (and relaxing) if the company would send us a confirmation mail or SMS after getting our car and keys back.
About QEEQ:8.0/10
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