Everything great...best experience ever at Fox and I have done many. William Devault at check-in was super and Dora in the return lot was fabulous!!

Very happy.

One thing would definitely be the Customer service is so poor, after a 15-16hr flight/travel it would be really nice to be greeted with a smile, friendly or welcoming tone, like real basic customer service skills needs big improvements. Also the first car (black Ford Explorer) they gave us had problems with the brakes we noticed on the 2&3rd day we had to return it, thankfully they were helpful in giving us another car to replace and worked perfect for us.

After researching so many different car rental booking places I was fixed and confident easyrentcars provided the most affordable rentals for the vehicles we were looking for.

A mid size car is advertised as suitable for 4 pieces are large luggage. The car provided a Kia Soul can only take 1 large and one small piece if the back seat is occupied. For two people it was fine but should not be used in this category. I also heard the check in clerk tell a client they did not have the seven seater booked available because “We do not have visibility of on line bookings through third party booking sites”. This is appalling and would make me think twice about using them again. The check out service is slow and inefficient. The clerk held on to my credit card and drivers licence for 20 minutes while going to find me the class of car booked. The car did go well and was good value but was full of marks and small dents

Easy to deal with. Price drop protector worked fine but th e difference should be refunded a lot earlier than after completion of the car hire

To be honest, quite disappointed, this is the first time I rent on Fox, also the last time. The service of fox is terrible, no one told us the car was cleaning when we picked up. We spent over 1 hour to pick up a car and in the car, there are stains everywhere. And acceleration of this SUV is really terrible, in the YellowStone park, it lacks of power to accelerate the speed. The pick up place is really far from the airport, and shuttle is over 30 minutes. We spent more $20 on Lyft.

Too far from airport to rent and return. Received a car is very different from the car at booking.