The worst experience I had in the past 6 months of traveling.

They temporarily added a service costing over ten dollars per day, covering all toll fees. Tolls in the eastern US can be quite complicated, so it's recommended to check the rental company's website for details on toll-related services before your trip.

Satisfied, but the queue was too long. AVIS and BUDGET were combined, so there were too many people!

The car was in good condition.

Convenient procedures.

Renting a car in the US is really convenient. Upon landing, a shuttle bus takes you to the car rental lot. You present your driver's license, international driving permit, and passport, authorize a pre-payment, and they tell you the parking spot. When you find the spot, the car keys are already there waiting for you. Just drive away. Returning the car is even easier. Drive to their parking lot, and an employee uses a device to inspect the car, then provides an invoice. In less than a minute, you're done. We even changed the return location twice during the trip, and they agreed without any hassle. Highly recommended.