Pickup was very convenient, not many people around even at noon! The car I got had just been cleaned. I booked a Toyota but received a Jeep instead. Although it had 80,000 kilometers and the steering wheel made some noise, I was still satisfied since it was a four-wheel drive. Having a car is essential for road trips. Especially in the US, efficiency is very low without a car. Remember to complete the formalities at the terminal first, then head to the parking lot to pick up the car. Returning the car is also very convenient—just hand over the keys. They only check if the fuel tank is full. Make sure to fill it up before returning.
Please refer to the WhatsApp exchanges of yesterday, 8th May between myself and QEEQ which included 2 short videos. Shocking!
About QEEQ:10.0/10
Nothing wrong with the booking platform, however, price drop protector did not work.
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Customer Service
Not Great. Have no idea why I have been charged an additional £144 by Avis and am awaiting a reply.
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