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Live chat Email us Service Code: 4362047080
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You can find a better deal elsewhere

Reviewed: Fri, May 3, 2019
About Aucar: 4.7 /10
We booked a small car for fuel economy, but were given a much larger Nissan with around 65,000 kms on the clock. The car had damage on almost every outside panel, and on both the front and back interior panels. The brakes groaned and squeaked every time we braked. The airbag light was flashing the whole time. Aucar clearly caters to the Asian market, as all documentation is in Chinese, and the reversing sensor talks in Chinese. Staff were reasonably friendly, but this is honestly the worst hire car we have ever had.
About QEEQ: 10.0 /10
Perfect!
Economy | Nissan Micra or similar

Relevant Reviews on Aucar Aucar Mel airport

Blair Ramsden

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Reviewed: Tue, Oct 15, 2019
About Aucar: 2.0 /10

Kirk North

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Reviewed: Fri, Oct 18, 2019
About Aucar: 10.0 /10
The store was very busy when I went to pick up the car, but it was well managed and the staff were very friendly. By the time I got to pick up my car, the originally booked model was no longer available. After negotiating, the store manager upgraded me to a Porsche Cayenne for a small additional fee. After returning the car, I carelessly left my wallet in the car. Even though the staff had finished work, they delivered it to my hotel at around 11 PM and firmly refused to accept any service fee. Encountering such a good company and warm service in a foreign country, along with the beautiful scenery of Australia, made it all very worth it. I strongly recommend Aucar.

Gabriel Frances

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Reviewed: Tue, Nov 19, 2019
About Aucar: 10.0 /10
We didn't check thoroughly at the start. After four to five days of driving, the weather got hot, and we found the air conditioning wasn't working. After reporting to customer service, their staff gave us a replacement vehicle (which took a six-hour round trip). Really appreciated their effort! Great service! Thank you!

T.Williamson

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Thu, Feb 23, 2023
About Aucar: 9.0 /10
Very good service.. the car was very safe on patrol... worth it renting with them.. good communication with stuff
About QEEQ: 9.0 /10
In very good price

Petropoulos

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Economy | Nissan Micra or similar
Reviewed: Mon, Feb 24, 2020
“It all went smoothly!”
About Aucar: 10.0 /10
The Aucar staff were professional and very helpful, arranged to collect us from the airport hotel following a flight delay. As we were too late to collect our car on the booking day Aucar were happy for us to delay the pick up until the following morning.
About QEEQ: 10.0 /10
The head office staff in the US were superb. They dealt with our issue quickly and effectively when our fight was cancelled and we were unable to collect our car as per the booking. Through emails and telephone calls they kept us updated which we sincerely appreciated.

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