Excellent all round

Great value for money. Got a brand new car with over 1000 km, high chassis, and four-wheel drive, perfect for navigating through natural parks without fear of water. The engine is not very powerful, so acceleration is average. Bought full insurance from QEEQ, and at Europcar, they only needed a $1 pre-authorization, no additional deposit required.

The efficiency is too low, it took more than half an hour to pick up a car.

Great experience. They even upgraded my car for free and didn't push unnecessary insurance.

Charged me extra fees. There are hidden terms in the contract on Zuzuche. The return time was clearly stated on the contract, and I returned the car early, but they still said I was late. Fortunately, I kept photo evidence and am now going through the after-sales appeal process. I'm skeptical that Zuzuche will resolve this, and it seems my money is gone for no reason.

The team on site upgraded me to a hybrid vehicle, it was really nice and so efficient. Really friendly team at the airport.

Really straightforward booking process, easy to navigate, understand the booking details and organise my trip.