Poor

They don't accept Zuzuche's insurance. They said if we don't buy their insurance for 2200 RMB, we need to leave a deposit of over 3000 USD, which wouldn't be refunded if there was a problem. Since our previous car rental already took a substantial deposit, we didn't have enough left for the 3000 USD, and were forced to buy their insurance. They maliciously increased the deposit. I advise everyone not to choose this company in the future.

Since I provided the flight number, a very nice staff member picked us up as soon as we exited the airport. The service was excellent throughout, and we were given a new car in great condition. After returning the car, they even sent us back to our hotel. A wonderful experience!

It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.

The model was not the one we reserved, and the rental company said they didn't have the Grand Cherokee we booked.

This company is extremely poor. First, I booked a Grand Cherokee. When I arrived, they said they didn't have it and gave me a Jeep Cherokee. They insisted it was of the same grade, claiming the Trailhawk was just as good, but a Grand Cherokee starts at half a million, whereas a Cherokee at most costs three hundred thousand. The same grade? They said if I insisted on a Grand Cherokee, I could wait for an old model for three hours until 7 PM, which would disrupt my schedule. I had to accept it. Such an untrustworthy foreign company should not be recommended. When returning the car, they inspected it meticulously and claimed an existing damage was not marked. Luckily, I bought full coverage, otherwise I would have had to compensate them. What an awful company.