Car rental accepts credit cards only. Its so inconvenient for people who don’t have it. Terrible!

It's okay, but there are too many hidden fees.

The car pickup process took a very long time, and the reserved car model was unavailable. They told me the mini van was better and asked me to take a look. Since I was in a hurry and it fit my needs, I reluctantly agreed. I also asked if the price was the same, and they said it was. Later, when I had more time, I searched online and found that the prices for the two models were never the same. No wonder this company has such low ratings—it truly deserves them. They are basically exploiting customers and making misleading claims.

Overall good. The staff suggested changing to a larger vehicle because they thought the original model booked online would be uncomfortable for a larger group.

Un Buick no es un EDGE, yo quería el EDGE, aunq se q me dirán q era “o similar”, pero no me vale El señor que me hizo el contrato fue un 10 de profesional Difícil encontrar el coche El personal de fuera RUDO y con pocas ganas de trabajar El coche tenía golpes Olía a una mezcla de curry con tabaco Warning “LOW OIL ENGINE” y lo único q hizo la señora del delivery fue resetear el warning y que me fuera WARNING low bat remote Etc etc etc MUY MAL EN CASI TODO Y LA ACTITUD DEL PERDONAL QUE PARECIA QUE LE DABA IGUAL TODO

The Car was very good for our needs and was faultless.... Collection was appalling, was waited about 90 minutes which was not great, a number of customers didn't wait and took cars from other rental companies and demanded refunds the Budget Line was excessive even if they had "staffing Problems" they knew how many cars were due out at that time and should of been prepared - Customers are sick of the "Covid" excuse and that's what it is an excuse