Poor.

Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

Waited over an hour for pick up at Orlando international. Had to call and ask if they were coming as it was advertised they pick up every 10 minutes. Many people standing and waiting. Long line up at counter, felt like they needed more staff. Car was perfect for what we needed

Carro sin aire. No respetaron la oferta de easy car.

Took about an hr to shuttle back to the airport, only one shuttle running

On receipt told to go to lane 7, not easily marked to find. Once found car wasn’t there and wasn’t ready. Had to find someone in lot to help us. Counter staff knowledge was poor, customer care service poor.