Poor

K.Wrench

Ireland

Reviewed: Tue, Nov 8, 2022

About Easirent: 6.0 /10

First car was in poor condition externally. Within 5 mins a warning light came on and I had to return it. Replacement car also had a tyre warning light come on within 30 mins of driving. Pick up from airport took over 30 mins Drop off - I had to wait in the dark for someone to move 3 cars after they checked mine before being taken to the airport. 2 days after drop off of the car where no issues were raised I couldn’t use my credit card - 2100 euro still held against it. Emailed easirent - no reply

About QEEQ: 10.0 /10

Reply by Qeeq:
We are sorry to learn you had unhappy experience. We will forward your feedback to our supplier and require them to improve their service and vehicle condition. If you need any assistance, please don't hesitate to contact with us.

Mini | Fiat 500 or similar

2-day rental

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r.mehra

Ireland

5-day rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Sep 28, 2019

About Easirent: 6.7 /10

Our flight was delayed and the girl stayed late to allow us to collect the car which we thanked her for and appreciated. However, she spent a lot of time then trying to sell us insurance we didn't require and attempted to use scare mongering techniques. When we dropped the car off on the last day, shortly after the opening time, she was unable to provide any advice or help with getting to the airport. The airport shuttle didn't show up and she had no idea about it nor any taxi numbers or advice. The website stated there was an airport shuttle and she knew nothing about the company nor times and didn't know how to contact them. She was very unhelpful and off-hand We found taxi numbers online however there was no availability to pick us up. When we asked to speak to the manager and said we would have to complain, she told one of the employees to take us to the airport as he was going in the direction of the airport as he was leaving.

About QEEQ: 8.0 /10

Ireland

2-day rental

Mini | Toyota Aygo or similar

Reviewed: Fri, May 10, 2019

“Terrible and cheap only to start with”

About Easirent: 5.0 /10

Employee in person and then employee on the phone said I could have brought the car back later due to their slowness in providing me with a car. No one mentioned any price to pay on top and I have been “secretly” charged 40€. Had to check statements to notice it. Terrible planning at pick up (bank holiday apart) and customer service not transparent

I.Blasco Novell

Ireland

2-day rental

Mini | Fiat 500 or similar

Reviewed: Wed, Apr 24, 2019

About Easirent: 7.3 /10

The counter staff recommend us to book an insurance even when we have booked full insurance with Easyrentcars because they told us it won't cover everything. After our trip we have re-read all the information and we were perfectly covered so 100€ wasted...

About QEEQ: 10.0 /10

L.Pollard

Ireland

2-day rental

Economy | Ford Fiesta or similar

Reviewed: Sat, Jan 26, 2019

“When I arrived at the airport with no booking reciept I had to book another car as I did not have pr”

About Easirent: 2.0 /10

I was not able to pick up my rental as no one was contactable and I had no number

PK Lim

Ireland

9-day rental

Economy | Ford Fiesta or similar

Reviewed: Thu, Jul 19, 2018

“Good value, excellent services”

About Easirent: 10.0 /10

Like: Excellent car condition, friendly staff, clear instructions, especially returning staff very friendly
Dislike: Easirent should hold fuel deposit as charging to credit card incurred exchange rate loss for customer

Poor

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