Acceptable, but a Few Things Might Be Improved

Cheap and clean but the car was damaged with one mirror held on by tape. The pickup took ages at the airport and the chosen car was not available. They upgraded us for free but it took ages to check in and get a car to us even though it was only us and one other booking

The experience with Easirent was fantastic from a service standpoint. The pricing for 8 days of use for the vehicle seemed significantly more expensive than was anticipated. During booking, the charges were approximately $515 which is higher than expected but accepted under the impression that would be the total amount of cost. When picking up the vehicle day of, there were additional costs of $495 approximately which is almost a 100% increase from the original booking and a total surprise. This was very upsetting but we had no choice at the time to another direction for booking at that moment and felt lied to/tricked.

We turned up around 12am only to find a family arguing with the attendant (possibly Marco) we weren’t sure why, but waited our turn. As soon as it was our turn about 60minutes later...he was just terrible, I get it we needed to either get insurance or a pre authorisation amount, but he was just horrible, saying he had to leave when we were making our mind up, saying he would just lock up and we wouldn’t get a car. That pressure is not good! Not professional! And should just not be on! Horrible horrible service. We ended up getting extra insurance, we needed it as he was just giving us scare tactics. I’m very unhappy with the service given don’t think I’ll hire again. Not a great way to start our wedding!

A l'arrivée sur place, on apprend tout ce qui n'était pas compris dans la réservation, à des prix exorbitants, le prix final payé est 6 fois supérieur au prix attendu. Ford focus réservée, Renault captur reçu, option plein - plein choisie, la voiture reçue n'avait pas le plein. Personnel aimable tant que l'on a pas encore payé. Une fois la carte retirée, antipathique. Personnel menteur par ailleurs (nous annonce un prix pour un plein "moins cher" car réalisé sur leur propre pompe à 66€! Le plein ne nous a en réalité dans une station normale coûté que 50€......)

Nothing was written to me explaining that I had to have 2 proofs of address. I was really annoying. I almost give up renting it. Please make sure you inform your costumers