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Live chat Email us Service Code: 7898467125
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No fuss...No problems....

Reviewed: Tue, Apr 30, 2019
About ACE: 10.0 /10
5 minute wait,staff were very efficient and helpful...
About QEEQ: 10.0 /10
Easy to book,no hassle...
Economy | Volkswagen Polo or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

J.Jones

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 19, 2019
“Never again with Easy rent.”
About ACE: 5.3 /10
Counter staff tried to pressure me to buy additional insurance which I had already purchased in the uk. I was also told that if the car broke down or I was involved in an accident there was no breakdown or recovery included in the rental. In her words ‘ you are on your own’. The car had a lot of dents and scratches and the interior was dirty. The woman in the pick up cabin was not interested in helping me to identify all of the damage on the car bodywork when I collect the car.

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 24, 2019
“Je ne recommande pas cette agence - A fuir”
About ACE: 6.7 /10
Le véhicule était parfait nous avons été surclassé. Car chez ACE on appel au moment ou le client est au guichet pour savoir si un véhicule est disponible. Attente improbable au guichet, on essai de nous revendre une assurance alors qu'elle est deja prise sur le site, un scandal pour 160 euros de location avec assurance, on m'a demandé 95 euros en plus ou emprunte sur la CB pour la franchise.

A.Dawson

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Compact | Opel Astra or similar
Reviewed: Wed, Jul 10, 2019
“Hidden charges”
About ACE: 8.7 /10
We waited over an hour and despite booking with ‘Ace’ we were with Goldcar. When we got seen, it took 20 minutes for the rep to find us a suitable car and then I was told the deposit on my credit card was a lot higher than I had expected and exceeded my credit limit. I therefore had to pay an extra €118 for the Super Relax Cover, thus doubling the hire charge. Not a pleasant experience.
About QEEQ: 10.0 /10
It was fine.

E.USSEGLIO

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Economy | Volkswagen Polo or similar
Reviewed: Wed, Jul 3, 2019
“Je ne re louerai certainement pas une voiture sur ce site.”
About ACE: 6.7 /10
Le retrait de la voiture a été horriblement long (plus d’une heure à faire la queue et au guichet). Le tarif paye sur internet était le plus compétitif mais une fois l’option super assurance et pas besoin d’etat Des lieux de retrait et de retour le tarif est nettement moins compétitif du fait de l’attente.

s.west

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Mini | Opel Adam or similar
Reviewed: Thu, May 9, 2019
“Getting better but can go from good to great with a few adjustments - i I would become loyal then!”
About ACE: 9.0 /10
The collection desk was much improved from the previous occasions and there was not too much up selling and threatening by hard selling the extra insurance for damages. I have already bought my own annual insurance for this at a fraction of the price charged by Easy cars and others. The car was ready but a bit frustrated that I had to get marks added that were not shown - makes me suspicious. Also marks of the inside was 'not included' which didnt sound right . The gent at the handover was top class and very helpful - a credit.
About QEEQ: 10.0 /10
Didnt use

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