Very good, the attitude is excellent.

Terrible, they did nothing and charged me four or five thousand. It's a scam.

The overall service was quite good. They were very thorough in verifying the order. But I recommend buying full insurance at the counter. Otherwise, according to many Google reviews, the return process can be troublesome if you don't. I bought full insurance, so I didn't encounter any problems.

This is my second time renting from Italy Car Rent. The process is straightforward and convenient. Although the pre-authorization deposit is relatively high, as long as the car is returned without damage, there are no issues.

I marked the drop off location as 3/5 as when entering the airport it’s quite tricky to find the location, even the second time I dropped off the car (I rented with them once before). whereas to Find the pickup from arrivals and to exit from the location is quite easy. Would be good to have signs maybe?