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Live chat Email us Service Code: 5626029034
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Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Mystery car or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

Caesar Dunlop

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Reviewed: Sun, Dec 1, 2024
About ACE Rental Cars: 10.0 /10
Affordable price and good vehicle condition.
About QEEQ: 10.0 /10

Xavier Sweet

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Reviewed: Wed, Nov 28, 2018
About ACE Rental Cars: 8.0 /10
Good communication

Mortimer Adams

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Reviewed: Sat, Feb 16, 2019
About ACE Rental Cars: 2.0 /10

Rudolf Sophia

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Reviewed: Wed, Mar 6, 2019
About ACE Rental Cars: 10.0 /10
Overall, it was okay! I've rented from Ace many times because it's cheap. The location is not inside the airport, so you need to take a shuttle bus. The pick-up spot has changed, it's no longer at the 15-minute free zone, but now it's at the right side of the international arrivals exit where the big buses and hotel shuttles are, which is closer. The car is a bit old, but the service is good. It's fine.

M.Darmanin

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Aug 7, 2019
“I will have no hesitation in renting from EasyRentCars again.”
About ACE Rental Cars: 7.0 /10
Pick up from airport was ok. The staff could look a bit more enthusiastic and professional. I don’t mind the premises as I prefer to have a good price on the rental. The car had more damage than was originally listed and the upholstery was so incredibly stained.
About QEEQ: 8.0 /10
The rental process was very smooth.

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