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Live chat Email us Service Code: 4126234170
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Reviewed: Fri, Sep 9, 2022
About ACE Rental Cars: 5.0 /10
Phone numbers are not accurate, it does not go directly to Mascot office. And when it does, no one picks up.
About QEEQ: 10.0 /10
Customer service was amazing and tried their best to arrange for alternatives and kept calling Ace car rental for us while we were waiting to be picked up from Sydney international airport for more than an hour to get hold of them.
Reply by Qeeq:
We are sorry to learn you have unhappy experience. We will forward your feedback to our supplier and require them to improve. Thank you for your feedback. We look forward to serving you better next time.
Compact | Mystery car or similar

Relevant Reviews on ACE Rental Cars Sydney Airport

v.latifi

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sun, Jan 12, 2020
“ace, as part of hertz, is much less than what I expected.”
About ACE Rental Cars: 5.7 /10
They have a trick to over charge toll invoice by charging +18$admin fee on top of toll invoice. f you think you save money because you chose ace instead of other suppliers during booking, you ar badly mistaken. Never, ever come back to them.

Marat

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Sep 25, 2019
“Despite that it's good to save some money with Virgin, Qantas gives better experience, same here...”
About ACE Rental Cars: 7.0 /10
The one thing about the car: I did not like the smell, although it was clean and in a good condition, however I think cleaning could have been better to remove the smell. Pick up was quick. Drop off: didn't find the entrance straight away, had to U-turn, no clear large title at the entrance. Also had to wait for a while for stuff member to get ready to serve me. Staff does not meet you at the entrance, no guiding showing where to go, figure out yourself.
About QEEQ: 10.0 /10

P.Shah

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Wed, Sep 25, 2019
“Convenient and untroubling”
About ACE Rental Cars: 10.0 /10
This was first experience with ACE Rental Cars and they have been very good and considerate.
About QEEQ: 10.0 /10

W.Alexander

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Fri, Mar 22, 2019
“Very friendly, helpful and polite staff at pick up and drop off points”
About ACE Rental Cars: 8.3 /10
Very friendly, helpful and polite staff at pick up and drop off points.
About QEEQ: 8.0 /10

M.Azrizal

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Compact | Toyota Corolla Hatchback or similar
Reviewed: Sat, Sep 1, 2018
“Good experience with minimal hassle.”
About ACE Rental Cars: 9.6 /10
Like: Love the car provided. Clean, good condition.
Dislike: Far place for pick up. But shuttle provided.

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