Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me.
A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal.
There was total lack of communication and personal touch to the service provided.
The car exceeded our expectation. Even though we broke down in a small town, they were really quick to replace the car with a good replacement. It was a quick pick up and drop off service. I will definitely go back to them for my next trip.
About QEEQ:10.0/10
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