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Uneventful

Reviewed: Fri, Apr 26, 2019
About Routes: 10.0 /10
Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes
About QEEQ: 10.0 /10
Online Cost was extremely competitive
Economy | Toyota Yaris or similar

Relevant Reviews on Routes Chicago Airport

J.Ryan

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Aug 6, 2019
“Great deal but need more information.”
About Routes: 8.3 /10
Vehicle was fine. However, the information for getting the shuttle bus from the airport to the pick up point was sparse and led to a delay. The information about shuttle service to the drop off was not detailed enough.
About QEEQ: 9.0 /10
Very good.

W.Galinada

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Economy | Toyota Yaris or similar
Reviewed: Sat, Jun 1, 2019
“My first car rental experience was awesome. I got a Jeep instead of Yaris at the same rental price!”
About Routes: 8.3 /10
Car rental pick-up instructions should be provided in more details in the reservation email confirmation.
About QEEQ: 10.0 /10
I found Easyrentcars.com by accident. I recommend that the company must advertise more aggressively.

D.Le Fevre

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Economy | Toyota Yaris or similar
Reviewed: Tue, May 21, 2019
“I was incredibly unhappy that I did not get the economy car I had rented and instead got an SUV.”
About Routes: 7.7 /10
I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

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Intermediate | Honda Civic or similar
Reviewed: Wed, Apr 17, 2019
“Learning experience with car renting.”
About Routes: 5.3 /10
Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.
About QEEQ: 10.0 /10

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