Renting a car was very convenient. We contacted them upon arrival at the airport and someone picked us up immediately. They also offered a shuttle service back to the airport when we returned the car. The owner is very talkative and nice.

I felt wronged because in the return was asked a damage to the wheel that I did not and later charged to my credit card (value of NZ$ 138.00). They simply sent a document (like a repair company) from Lovetrip itself with the cost of repairing to wheel.

How do I proceed in this case?

A definite rip off for scratching the wheel. Charged me $230 for repairing two scratches

The vehicle had a lot of damage, I tried to mark it all down but unfortunately missed a chip in the windscreen. I then had to pay for this, $102.00 To anyone picking up a car make sure you go over it with a fine tooth comb. take pictures of everything! Also maybe bring a few cds as the Japanese only picks up one station.