Hassle-free

Check in was slow, and the gentleman at the desk was pushing unnecessary items on us. Such as additional insurance, and till pass that wasn't necessary. When we declined, he continued to try and sell us what wasn't needed. He came up with ridiculous reasons as to why we would need it. We still declined, and didn't need it. Wasn't able to use credit card without chip. Why? That's very ridiculous! Tha van had a low tire, as we began to drive away. Continued to get low as we drove, even after putting air in it.

Booking was fine.

Counter staff where great Car wasn’t ready Waited 2 hours after a 9 hour flight not ideal Car was filthy Car wasn’t in good condition Car broke down ruining last 2 days of holiday Car had poor brakes Car was very noisy when opening rear doors Price of car appeared to go up by £200

We got an older Toyota Sienna instead of a Dodge Caravan. No power doors or key fob. Not in the best shape.

Love using your company. Great prices.

The car was great but they said standard insurance is not included , this is misleading and therefore not comparable to other prices as they wanted to add on lots more money for something normally included, everyone at the counters were complaining and being sold extra products , I would not use then again although the car was great ..

The staff was extremely rude and not helpful. Yes, sure, I rented a 7 passenger vehicle but NO room for luggage? At least put this on your specs. I drove to the airport in a Toyota Highlander (2018) and rent a 4Runner with less cargo room? The car was nasty and had not been cleaned.