Easy, smooth driving experience with Qeeq & lovely staff at Arnold Clark.

Apart from waiting for more than half an hour, everything was fine. Overall satisfied, fair price, insurance was not expensive, upgraded to a BMW 3 Series for an additional £8 per day, which was acceptable.

The service was prompt, and the COVID-19 precautions were well-implemented.

This was the first time I rented from Arnold Clark thru QEED, and I loved it. Airport pick-up of rental cars costs more because of location surcharge, so I opted to pick-up at its city location (Inverness, Scotland). The webpage instructions on where to meet Arnold Clark's shuttle were too simple, and I could not find it. So I called and was further instructed by phone. After I finally found it, the ride into town was smooth. The local agent (forgot his name) who helped me collect the car was the best I've ever seen. Not only did he go over the rental agreement clearly and quickly, he spent a lot of time documenting existing exterior damages and explaining a few practical features of the Peugeot 208 assigned to me. When I returned the car 9 days later, I did not have time to examine the car with their agent and hopped on the airport shuttle immediately. This was not wise, but I was pressed by time and I was sure that there were no new exterior damages. Two days later Overall, the experience was the best in my years of foreign trips. I would recommend Arnold Clark to anyone looking to rent in Scotland.

Booking by QEEQ was simple. Price Drop check was a very nice feature to have. I would use QEEQ again without hesitation.

La voiture était prête à notre arrivée, propre et en très bon état. Bon véhicule, bien adapté à nos besoins. Personnel à l’écoute et très professionnel.

Pas de problème à signaler.

My hire trip took 2 hrs longer than planned and I needed a short extension but could only take an additional entire day. Kind of knocked off the edge on top of the stress of moving two houses.

I seldom have problems with online systems. This was no exception.