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Dodgy and confusing

Reviewed: Thu, Apr 25, 2019
About Europcar: 5.3 /10
The pick-up office location wasn’t clear and so took 30 mins walking around southern cross station to find. EuropeCar office had one person and a huge queue and it wasn’t clear in the booking process that insurance wasn’t through europecar.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Europcar MELBOURNE SOUTHERN CROSS STATION

Asa Peg

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Reviewed: Tue, Aug 27, 2019
About Europcar: 10.0 /10
The location is easy to find. We rented the car at Melbourne Southern Cross and returned it at Sydney International Airport. Both pick-up and drop-off were smooth.
About QEEQ: 8.0 /10

Paddy Gosse

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Reviewed: Tue, May 28, 2019
About Europcar: 10.0 /10
The QEEQ driving license translation number is the license number, but they said it should be the ID number and that my translation wasn't standard. Luckily, I had my Hong Kong driving license. What a close call!
About QEEQ: 8.0 /10

Beryl Wollaston

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Reviewed: Tue, Jan 1, 2019
About Europcar: 10.0 /10
Picked up the car in Melbourne and returned it in Sydney, everything went smoothly.

Geoffrey Fanny

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Reviewed: Wed, Feb 27, 2019
About Europcar: 10.0 /10
Great car and beautiful scenery. Driving experience was excellent.
About QEEQ: 10.0 /10

C.Tek

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Mini Van | Kia Carnival 8 Seats or similar
Reviewed: Sun, Aug 18, 2019
“Car was new and spacious. Has no car rubber mat. So had to get some plastic garbage bag to cover i”
About Europcar: 9.0 /10
They tried to sell me another 3rd party car insurance coverage. They should hv check properly that it’s alteady fully covered and included in EasyRentCars package instead. I hv to tell them to check twice and insist I hv already bought one. And they credit in my card additional aud 100 for additional cost for road tolls , parking etc. ie aud320+aud100. Feel quite uneasy about this size easyrentcars stated I Only hv to pay aud320 as stated in the email.
About QEEQ: 8.0 /10

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