Exciting

The service attitude was very mediocre. The actual model provided was incorrect. Additionally, they claimed there was a small scratch on the wheel when we returned the car and wanted to charge us £156, which is several times the rental price. It's outright extortion! Such minor scratches don't need repair, and they couldn't prove there were no scratches before. They completely disregard reasonable customer complaints!

Easy pick up, they helped with my driver code from the DVLA which led to the delay.

Great and easy to use

Long waits. Worst up-selling and misleading car hire experience I've ever had. Charged crazy amount for minor scuffs on wheels that were there before my rental. Service was horrible. Won't be using Green Motion ever again.

She’s was so racist with me

I was told I need to pay £1205 deposit on credit card and my limit was only £1000 therefore I had no choice but to opt for alternative option which cost me £150 although the documentation I received initially showed that the deposit would be £400-£800. If this was the case. I wouldn’t have incurred £150 costs for other option so I am taking this further