Invalid insurance, could not use for rental purpose.

Bryan Gregorski

Canada

Reviewed: Wed, Apr 13, 2022

About Routes: 5.0 /10

The car had invalid printed insurance. When I called Routes, they emailed me an invalid digital copy. I had to scrap my plans that day, took photos of the invalid insurance.

About QEEQ: 8.0 /10

Worked fine.

Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.

Compact | Toyota Corolla 2 Doors or similar

1 days rental

Relevant Reviews on Routes Calgary Airport

M.R. Johnson

Canada

14-day rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, Feb 18, 2020

“Extremely Pleased and Happy”

About Routes: 9.7 /10

I found Nisha on the counter extremely polite, helpful and always smiling. She was very very helpful and knowledgeable. WELL DONE NISHA

About QEEQ: 10.0 /10

I used the app and had plenty of notifications before hand and during the visit. Thank You

Y.Supavatanakul

Canada

6-day rental

Intermediate | Honda Civic or similar

Reviewed: Tue, Sep 10, 2019

“Poor corporation of Easyrentcars.”

About Routes: 7.7 /10

The staff at pick up was ok. They explained everything to you. The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin. The drop off process was so slow. I had to wait half an hour for returning the car.

About QEEQ: 7.0 /10

Canada

3-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Wed, Aug 28, 2019

About Routes: 8.7 /10

Friendlier customer service representatives would be nice at the front office.

About QEEQ: 10.0 /10

M.Lesser

Canada

6-day rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, Jul 18, 2019

“Different car”

About Routes: 6.7 /10

We had to drive a KIA SUV as the Toyota wasn't available. It was a bit more difficult to get in and out but I enjoyed driving it.

About QEEQ: 8.0 /10

Canada

16-day rental

Economy | Kia Rio or similar

Reviewed: Thu, May 30, 2019

“Great experience with Routes.”

About Routes: 10.0 /10

Great customer service. Friendly and informative. They told me to be careful as Alberta has speed cameras every where. So I very much appreciated that. No tickets for me.

About QEEQ: 10.0 /10

On line booking was easy. I got what I expected.

Invalid insurance, could not use for rental purpose.

Relevant Reviews on Routes Calgary Airport

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