Very slick and efficient

Friendly and attentive

Pretty good, no issues encountered. We managed to sort things out despite the language barrier by using gestures.

Alamo counter Agent Antonio was difficult to deal with and insisted that I had to show him a "British Drivers Licence" for the contract to be valid. Even after I showed him a printed version of the contract specifying that a valid USA or Canadian Driver's Licence was acceptable, he was still difficult, combative and argumentative. informing me, that since I used a British Car Rental Agency, I had to present a British Drivers Licence. How sad !!! Antonio attempted to tell me that my Contract with Easy Car rentals for Alamo was not valid !!!. Finally, I was able to convince Antonio, that my Contract was valid and that his interpretation was in-correct. This was a frustrating experience for me, which was uncalled for. There were other issues with Antonio as well because of his rude attitude.

Like: Comfortable for all 6 of us.
Dislike: The sat nav we purchased when we ordered from the UK was a) not necessary as the car had one so we spent money we did not need to and b) the sat nav we paid for was not up to date.