Arrived in early morning and meet staff at Thriffy counter. Vehicle was not available at time to pick up, need to wait few hours , and no shuttle service. Finally, staff arranged temperory car and advised that should fit is till afternoon, but it was too small to fit my family and baggages. 8n afternoon, no courtesy call talk to inform us for picking up. Bad experiences.
Pick up at late afternoon, but it was not a highlander that not match my initial booking .
Could not find Dollar rental counter on arrival and by the time we worked out it was through Thrifty we had to wait over 1/2 hour to be served. Were upgraded to a better vehicle so happy in the end
The pick-up and drop-off were very straight forward. The car was upgraded which was a bonus. Can't really fault anything.
About QEEQ:8.0/10
Very straight forward and good value.
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Customer Service
Nice staff, good car, very easy booking, pick up and drop off.
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