I will not use this company Gold car any more

Impossible de récupérer la voiture avant l'horaire indiqué, nous avons attendus 2h30 à l'aéroport, Gold Car voulait nous faire payer une assurance à 14€/ jour x 14 jours pour pouvoir la récupérer avant! - Nous devions récupérer la voiture à 17h30, nous ne l'avons eu qu'à 18h20! Personnel désagréable que ce soit avec nous ou même avec les autres clients! Une file d'attente incroyable! BREF, service 0

Pick-up and drop-off were fast and car was new. What we didn't like was that Goldcar charged our card 30 EUR after the rental and never told us why exactly (no email, no receipt, nothing at all). Very unclear and kinda dodgy practice.

Counter staff and pick up staff were very helpful.

Worked well for me.

The worst experience I never had in my life during 40 years of intensive business trip as a CEO. To be fair, I had the opportunity to work with GOLDCAR and it was okay, so I donl;t want to blame GOLDCAR. But my last experience was with an agent named AMAL. It was terrible experience, she forced me to subscribe to extra insurance that I don't need (My car insurance in the US covers my rental cars and I have an extra insurance with my AMEX). She threatened me not to give me a car and when I started calling Easyrentcars she decided to give me the car that already paid for and then she threatened to blacklist me with the support of her colleague (I don't remember his name). Guys, avoid to deal with this lady, she is arrogate, no experience ... she is terrible!... pick another agent.

So far, I have been using Easyrentcars service several time and I have been satisfied every single time. The App is simple, easy to use, straight forward and no strings attached!! Very happy with Easyrentcars service.

La voiture n'est pas propre extérieur et intérieur à la réception,les marques du véhicules n'étaient pas toutes renseignées, le siège auto de mon enfant n'était pas en place, le GPS était en langue germanique PS: le réceptionniste pour la récupération du vehicule a été formidablement