Cary from thrifty needs a big Christmas bonus...

When I picked up the car, I accidentally left my passport at the store. I realized it after arriving at the hotel, but by the time I planned to return, the store had already closed. I decided to try my luck and rushed back to the store, only to find the staff member still waiting for me (about 15 minutes after closing time). I was genuinely grateful! He also thoughtfully reminded me of important driving precautions.

It was great to have a reliable car for 48 hours.

Keep up the friendly and great service

Generally satisfied

The car pickup and return process was quick and efficient, which was great. However, the staff left promptly at closing time, so some minor issues were unresolved. Later, coordination was handled through QEEQ.

Compared to my previous car rental experience, this time the process was very quick.