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Live chat Email us Service Code: 7387490216
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Would hire car from terminal next time.

Reviewed: Wed, Apr 17, 2019
About Great Rentals: 4.0 /10
Hard to find pick up location. Staff were rude. Charged $500 at pick up that is not outlined in T&Cs that gets returned after 20 days, they refused to take credit card, this is not a normal process when hiring cars. They made me check the car for damage in the rain. Tried charging me for a window crack no bigger than 1mm that was not caused by myself. Take a week to respond to emails. Would not recommend.
Economy | Toyota Yaris or similar

Relevant Reviews on Great Rentals Great Rentals LTD, Auckland, New Zealand

Alma Hubbard

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Reviewed: Sun, Mar 4, 2018
About Great Rentals: 10.0 /10
Great service
About QEEQ: 10.0 /10

Chris

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Mini | Toyota Vitz or similar
Reviewed: Wed, Jan 29, 2020
“Where is the pickup point??”
About Great Rentals: 8.0 /10
The pickup point was near impossible to locate. They spoke of a 'pink P" sign to stand near, but it could not be seen and was not known by airport staff we asked.(We finally saw it and it was only visable from the incoming road) The pickup vehicle did not have any log on it, and we were finally told the last 3 digits of the registration.
About QEEQ: 8.0 /10

Kevin

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Full Size | Toyota Camry or similar
Reviewed: Tue, Nov 26, 2019
“Great Rentals are cheap but not great service”
About Great Rentals: 6.7 /10
You took the bond on my credit card first. Then told me about insurance afterwards. So I took the insurance and you did a reversal of the bond but it hasn't been returned to my card yet. It has been 6 days already. Also, the two people at the counter had very little English language skills. Seems strange in NZ.
About QEEQ: 7.0 /10
All good

M.Storm

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Economy | Toyota Yaris or similar
Reviewed: Fri, Mar 8, 2019
“Good car for the price.”
About Great Rentals: 8.0 /10
Radio was in Japanese and we couldn’t use it. Please make sure radio is in language of your customer.
About QEEQ: 8.0 /10

S.Lancaster

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Feb 10, 2019
“overall very fast service”
About Great Rentals: 7.0 /10
The drop off time was amazingly fast and easy. The pick up was very fast also, just a bit more communication would have been nice so that the person actually know whats happening next. like 'ill just get your car' or 'ill get this person here to prepare your car'' go with him'. instead of just leaving the person there like an idiot wondering whats happening.

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