Pleasant experience.

There is a dedicated shuttle bus service at the airport parking lot.

For those who are not confident drivers, make sure to get full insurance. I didn't purchase it, and when the car rental company suggested it for 40 euros a day, I still declined. As a result, I scraped the car on a curb and ended up paying over 2300 yuan, which really ruined my mood.

I strongly advise against choosing this company if you are in a hurry. It is the only one without an airport counter. When I arrived, there was no staff at the airport. I had to ask many people to find out that I needed to go to the parking lot outside to find a staff member. The store's phone number was unreachable. Then I saw one staff member arguing with two customers about not being able to use debit cards or Amex. I waited a long time before he finally spoke to me, and he didn't help with the luggage. It was a very long drive to the rental location. There was only one staff member, and I waited a long time to get the car. Returning the car was even worse. I waited a long time for the shuttle bus to arrive, and it was full, so I had to wait again. Avoid this car rental company if you are on a tight schedule. Also, if you are returning the car at night, be very careful. The navigation to this return location goes through a very desolate area, which is very scary.

Brand new cars.

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Apart from the fact that I received an update to the upper category as soon as I arrived at Centauro front desk (no extra cost), the car was a BRAND NEW Fiat Panda with 900 km on the clock. The service was excellent from both the mini van driver that took me to the pick up station (less than one minute from Heraklion Airport) and the sweet lady that arranged everything at the front desk. Would definitely recommend hiring from this car hire company. Brand new fleet at unbelievable prices.