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Live chat Email us Service Code: 3137469263
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Smooth process but the only frustration is that they don’t except NSW digital licences

Reviewed: Wed, Jun 2, 2021
About Apex: 8.0 /10
The company needs to start to accept NSW digital licences. Apart from that they have good customer service. Cars could do with modernising
About QEEQ: 8.0 /10
Economy | Toyota Yaris or similar

Relevant Reviews on Apex CAIRNS AIRPORT

Sid Lindsay

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Reviewed: Sun, Dec 9, 2018
About Apex: 6.0 /10

Y.HIGASHI

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Medium SUV | Mitsubishi Outlander or similar
Reviewed: Mon, Mar 16, 2020
“また利用したいです。”
About Apex: 10.0 /10
とても親切に対応していただきました。
About QEEQ: 10.0 /10
値下げプロテクターなどとても便利だと思います。
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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Sat, Oct 5, 2019
“No stress, easy as 1 ,2,3.”
About Apex: 9.0 /10
Booking on line was easy. Pick up was an easy process Worked through well
About QEEQ: 9.0 /10
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Economy | Hyundai Accent 2 Doors or similar
Reviewed: Fri, Aug 16, 2019
“Flat tire due to the tire condition and had to pay $500”
About Apex: 7.7 /10
I felt real unreasonable that I had a flat tire absolutely for no reason, and they made me pay for the loss although I explained there were no sign of hitting anything, and that the road condition was absolutely clear. Despite of the insurance I choose to participate, I had to pay only $500, but without the insurance it would have been more. I understand I am responsible for the losses that I cause by my mistakes, but I was a bit surprised that I also have to be responsible for losses caused by the initial car condition, which should e taken care of by the rental car company. Although the company may offer a good deal for car rentals, I now understand that the price is only for the low quality of their car maintenance and hence the customers need to cover up for any losses including the company's faults. I highly recommend to opt in to the right car insurance program when you are renting from here.
About QEEQ: 10.0 /10

D.Winter

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Compact | Kia Cerato or similar
Reviewed: Mon, Jan 21, 2019
“strange process to send a copy of credit card for booking by mail.”
About Apex: 8.7 /10
rental fee for Nav very expencive. in addition map data was very old, did. even not know drop off location!!!

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