A breathe of fresh air

easy renters did not l tell me that if I don’t pick up the car before 5pm that I couldn’t pick up the car at all according to Apex.

Everything associated with our rental, from the booking, the staff at the pick up/drop off, the vehicle, use of vehicle, to drop off was excellent -EXCEPT - the instructions as to where to pick up the courtesy van at Cairns International Airport - should have read "turn right out of main door Terminal 1 and proceed towards domestic terminal for courtesy van - pick up approx half way between International and Domestic Terminals" - words to that effect. Now we know where the pick up area is, it is fine, but for first timers the instructions on the Easy Rent a car app are vague.

Easiest car rental I've had, great price and the staff at Apex excellent. They did not try to push extras on you and additional driver at no extra cost. Great car as well.

Simple to use and great prices, very happy.

rental fee for Nav very expencive. in addition map data was very old, did. even not know drop off location!!!

Like: I left my makeup bag in the glove box when I returned the vehicle before my flight; they drove it up to me to collect at the departures before my flight took off! All of the staff were incredibly friendly and helpful. I would definitely use Apex again and recommend to others. Thanks for everything, y’all!
Dislike: I had to keep plugging in and out the USB cable for the music to come through on the radio.