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Live chat Email us Service Code: 7366688125
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Reviewed: Mon, Mar 8, 2021
About Thrifty: 9.0 /10
I was advised at collection that there were a number of scratches on the car which I did not mind as I am always anxious when collecting a car in pristine condition. We tried to photograph the car before leaving the car park but it was too difficult in the sunlight to see all the scratches and dents. Whilst an email file was sent with all the photos it was too difficult to see on my phone-we only got to see it later in the day when we accessed our iPad. Service at help desk was speedy and friendly. We were offered additional insurance cover but we explained we had bought upgrade with the online booking and agent did not try and sell us more (as we experienced previously with other operators)
About QEEQ: 10.0 /10
Straightforward to use; there was a minor issue with collection instructions not being clear in booking confirmation email, but the online agent made a call on our behalf and confirmed precise details via email shortly afterwards
Economy | Renault Clio or similar

Relevant Reviews on Thrifty in France

N.Auclaire

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Mini | Fiat 500 or similar
Reviewed: Mon, Apr 19, 2021
“Happy bunny”
About Thrifty: 8.0 /10
Got upgraded to opel corsa . Very nice staff . But one of the staff confirmed that any little chip or dent on the car cost a minimum 99 euro to the customer even if Hertz doesn’t fix it . So you have to be very careful and make sure you have recorded all little dents and scratches on the car which was not the case for me . I had to go back and get it reviewed which took a little bit of time . Drop off was very smooth .
About QEEQ: 10.0 /10
Good booking process

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Mini | Fiat 500 or similar
Reviewed: Thu, Sep 5, 2019
“easy”
About Thrifty: 8.7 /10
great service and nice car
About QEEQ: 10.0 /10
no issues

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Mini | Fiat 500 or similar
Reviewed: Wed, May 22, 2019
“Stick to their t&c.”
About Thrifty: 7.3 /10
Was warned to be very careful and read terms, surcharges at every wrong move. I followed their rules and all was ok. Phew! Leave enough time at drop off for checkover/handover, just dropping keys off and running to catch flight could be costly.
About QEEQ: 7.0 /10

L.Scherrer

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Full Size Van | Opel Vivaro or similar
Reviewed: Tue, May 7, 2019
“Simple et économique”
About Thrifty: 8.3 /10
Voiture confortable et agréable à conduire
About QEEQ: 9.0 /10
Facile à réserver et économique

R.Hackett

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Economy | Renault Clio or similar
Reviewed: Sun, May 5, 2019
“It left me with a nasty taste. I felt I was cheated in a situation which I could not have avoid.”
About Thrifty: 7.7 /10
The big problem was after I dropped the car off. I left the keys in their office, on their desk. there was no one at the desk at the time and I thought this would be more convenient for them. There were staff from other car rental firms in the same office. Because I left the keys on the desk and not in a box, I was fined 60 euros. There was no indication that this would happen in the documentation. No harm came to the vehicle because. My impression is that thrifty uses any means it can to extract more money from its customers.
About QEEQ: 8.0 /10

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