Very good.. from the ease of booking to the pickup and drop off.

Reminding all friends, do not use Routes Car Rental! They are blatantly dishonest! It's a small rental company outside the airport. When I went, there weren't many customers, but the efficiency was still low. It took a total of 2.5 hours and it wasn't worth it. Not only is their service unregulated and unruly, but the staff I saw at the store all seemed to be South Asian and were dishonest, lying blatantly: I had already bought super comprehensive insurance on Zuzuche, and the policy was in both Chinese and English, but the staff said they couldn’t understand and insisted on selling me their insurance for an extra $20 per day. Even after I called the customer service of Zuzuche, they continued to push their insurance.

Good as usual, they gave me a brand new car.

Car was in a great condition, staff were helpful, zero problems throughout the whole process. The pick-up point being a shuttle bus ride away from the airport was a minor inconvenience, but as long as you take the time into account it's not an issue.

We have asked for the following refunds without a response as of today. coolant: 15.26 windshield fluid: 3.11 not incursion into USA: 13.00 TOTAL: CANADIAN $31.37

Like: Friendly staff. Brand new car. Very good price
Dislike: long waiting period for pickup.