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Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Lionel Pope

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Reviewed: Fri, Nov 15, 2024
About Europcar: 10.0 /10
The staff were enthusiastic and responsible.
About QEEQ: 10.0 /10

Elijah Belloc

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Reviewed: Mon, Oct 14, 2024
About Europcar: 8.0 /10
Very good, no forced upselling.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Thu, Oct 10, 2024
About Europcar: 10.0 /10
The car was in good condition, clean with no odor. The service was very good, with no additional fees, and the return process was convenient.
About QEEQ: 10.0 /10

F.Fuentes guevara

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Compact | Chevrolet Cavalier or similar
Reviewed: Sat, Oct 26, 2024
“No vuelvo a contratar a través de QEEQ porque el seguro del auto no lo aceptan las arrendadoras”
About Europcar: 7.0 /10
Había tenido buenas experiencias con ellos directamente, pero a través de QEEQ fue malísima
About QEEQ: 10.0 /10
la plataforma es buena y los precios son buenos , pero los seguros no aplican con las arrendadoras y hay que compar un nuevo seguro con ellos o pagar un depósito altísimo (la ´pultima vez me pedían $320 mil pesos por un Nissan Sentra y además si algo pasaba ellos se cobraba de eses depósito y yo por mi parte me arreglaba con mi seguro de AXA

M.Arreola

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Standard | Volkswagen Vento or similar
Reviewed: Wed, Dec 1, 2021
About Europcar: 7.0 /10
No me gusto que rente el coche y me cobraron un seguro extra igual de precio que la renta del coche Y prepague la gasolina y me cobraron como si fuera una suburban Sentí que me robaron, y me molesto que te retienen 20,000 pesos por cualquier cosa
About QEEQ: 8.0 /10
QEEQ bien Pero me gusto más rentar el coche en LA ahi lo que me dijeron que era eso pague y ya Acá me salieron con sorpresas

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