Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Aside from the staff's persistence in promoting insurance, everything else was great. I had already purchased the highest level of insurance on the platform, but the staff kept recommending additional coverage, which was a bit annoying. In the end, I had to pay a deposit of over 50,000 pesos. Additionally, the car's fuel tank wasn't full when I picked it up, and I only noticed it after getting on the highway, which almost left me stranded due to low fuel. Fortunately, the issue was noted in the rental agreement, so technically there wasn't a problem. However, for those who aren't attentive or don't read the contract thoroughly, it could turn into a hidden pitfall. This can be especially troublesome for people who are not fluent in English.

Very good

The pickup process was a bit slow, it took an hour

Eerie car don’t respect the conditions I have tu pay more Mony for insurance and the rent was the more expensive rent I paid in hole my life, very very bad!!! Experience

They did not accept my insurance papers that i had no problem with last time i was in mexixo and wanted to have 2000$ more!!!! It was a total ripoff!!! Would never rent again from them!!!