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Search for Europcar Car Rentals in Mexico City

Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
post image
Chevrolet Spark image
Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Anonymous

View more >
Europcar
Guadalajara
Mexico
Reviewed: Thu, Dec 18, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

William Bertha

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Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Wed, Jan 29, 2025
About Europcar: 10.0 /10
Overall service was good, except the car wasn't the model I reserved and the vehicle's condition was average.
About QEEQ: 10.0 /10

Yehudi Back

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Europcar
Mexico City Airport(MEX)
Mexico City
Mexico
Reviewed: Thu, Mar 21, 2024
About Europcar: 10.0 /10
Attentive and enthusiastic service
About QEEQ: 10.0 /10

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Standard | Volkswagen Vento or similar
Europcar
Cancun Airport(CUN)
Cancun
Mexico
Reviewed: Tue, Sep 24, 2019
“Trying to have you pay insurance coverage twice - Rest was OK.”
About Europcar: 6.3 /10
Initially wanted to charge a "safety deposit" of 12,000 USD on our American Express Platinum card. No kidding. Then want to charge us $140 extra for LIA coverage. Lists displayed publicly were showing a different price (lol). Agent told us listings were outdated just to have us pay more. We found the listings were perfectly valid, so he made up another excuse (lol). After showing detailed coverage included with the card and losing almost one hour, agent "mysteriously" discovered an insurance package for half the price (he entered manually a 60% discount... which means he knew exactly what he was doing). Borderline scammy. Drop off went super well with a nice lady but pickup left a bitter taste.
About QEEQ: 10.0 /10
Loved it!

H.Hoell

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Compact | Baic D20 Sedan Tm Comfort or similar
Europcar
Oaxaca Airport(OAX)
Oaxaca
Mexico
Reviewed: Mon, Mar 4, 2019
“we didn´t get the car we booked, customer service of easyrentcar didn´t help us, tryed again today,”
About Europcar: 7.3 /10
very friendly people, but did not have the car we booked

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