Hassle-free & above expectations

Not bad, took only two minutes to pick up the car. Self-service return, just park in the spot and hand over the keys.

Bit disappointed with car as was expecting something bigger, but served the purpose

the van exceeded my expectations, the staff who gave me van were excellent, the night before I handed vehicle back someone damaged the van outside my house, the damage charge was £366 which for a 2 inch scuff was excessive, and even though I had just filled the vehicle with fuel the man gave me a fuel charge which he did not tell me about which was just plain sneaky.

No problems at all, staff helpful, collection and drop off very straightforward.

Very easy to use.

1）I buy a super insurance at easyrentcars.com apps，arrive and take the car at budget，the budget staff sell me to buy the super insurance ，I show my phone to him I buy from the apps ，he said I didn’t buy the insurance ，just buy the basic insurance and show me his computer didn’t have super insurance record and tell me if the car damage ，I want to pay 1000 pounds，so I pay 22 pounds per day for the insurance ，I return to hotel and look the easyrentcars apps ，the claim condition is same as I buy at budget，so I buy the double insurance ，email to budget ，the budget services department reply me a long writings about theirs services how good ，but didn’t see can help me。 2）Take the car at budget ，the staff just give me the key ，and tell me in the car park ，I go to car park found a lot of time ，have a look the cars pumper had a lot scratches around the car，and start the car，table board show yellow signal ，the car is not really，then change another one，waste my time。

I buy the double insurance at budget，and email to easyrentcars ，the services department help me to talk to budget ，and tell me budget not cancel the insurance ，they will talk to axa cancel，that’s the good services experience。