Smooth process from start to finish; completely hassle free, just as it should be!

Good. Dispute over scratch on car body was efficiently resolved after we could show photos of condition at point of returning the car.

Great - was helpful with resolving the dispute.

We got the exact car indicated and good value

Counter staff was very helpful as at first the car was not on site but he arranged for the car to arrive but did not have my contact details to update me. Even with this he was very helpful with updates and did his best to get the car asap. Great staff member and also cleaned the car before i drove away. Car was a Citroen C4 which was fantastic and family now want me to buy one lol. Thank you Budget team.

Fantastic service everything was simple and as agreed, cannot fault Easyrentcars at all and will be booking again for sure.

It was the first time I booked with Budget and the sufficiency and professionalism of the staff impressed me.

The car was not in the same class I had booked. It was dirty and had lots of scratches and a wheel trim missing and was nothing like the pictures on the website. when I complained they said it was all available and because I did'nt book direct with them I had no other choice but to upgrade and pay extra for a decent car. In My opionion this was disgusting and told them so.